Inquiry

ECOPEACE Co., Ltd. (hereinafter referred to as 'the Company') collects personal information to the minimum extent necessary to respond to and guide customer inquiries.

A. "Purpose and Items of Personal Information Collection"

• - Purpose of Collection: Identifying individuals and verifying identity, preventing misuse by fraudulent customers, preserving records for dispute resolution, handling complaints and other civil complaints, confirming intention to delete posts
• - Required Items: Name, Phone Number, Email, Password
• - Optional Item: Mobile Phone Number
• - Method of Collecting Personal Information: Collection through the website (customer inquiries)

A. "Processing of Personal Information"

If there is a need to preserve personal information, the Company will retain customer information for a certain period as prescribed by relevant laws. In this case, the Company will use the information only for the purpose of its retention. Furthermore, after the retention period, the information will be destroyed without delay.

- Items to be Retained: Records related to customer inquiries, complaints, or dispute resolution and responses to civil complaints

A. "Notice of Disagreement"

You may refuse to provide the above personal information, but in this case, you will not be able to enter content on the bulletin board, making it impossible to handle complaints.