Privacy Policy
Ecopeace (hereinafter referred to as “the Company”) complies with the Personal Information Protection Act and other relevant laws and regulations. The Company establishes and discloses this Privacy Policy to protect users’ personal information.
1. Personal Information Collected
The Company collects the following information to receive and respond to inquiries.
Required items: Name, Company Name, Contact Number (Phone), Email, Inquiry Details
Automatically collected items: Access logs, IP address, Cookies, Device information (Browser OS, etc.)
2. Purpose of Collection and Use
The Company collects and uses personal information for the following purposes.
Receiving inquiries, identity verification, consultation and response handling
Processing customer requests and providing results or updates
Statistics for service improvement (used in a way that makes it difficult to identify individuals)
3. Retention and Use Period
Personal information is destroyed without delay once the purpose of collection and use is achieved.
However, for dispute response and record retention, the Company may retain the information for up to three years from the date the inquiry is completed.
(This period may be adjusted to one year or three years according to the Company’s operational policy.)
4. Provision to Third Parties
In principle, the Company does not provide users’ personal information to third parties.
Exceptions may apply if the user has given consent or if required by law.
5. Outsourcing of Personal Information Processing
If necessary for smooth service operation, the Company may outsource the processing of personal information. In such cases, the Company will manage and supervise the service provider in accordance with relevant laws and regulations.
(If there is no outsourcing, you may state “Not applicable.”)
6. Users’ Rights
Users may request access, correction, deletion, or suspension of processing of their personal information at any time.
Requests can be submitted using the contact information below, and the Company will handle them without delay.
7. Procedures and Methods for Destruction
Destruction procedure: Personal information is destroyed in accordance with internal policy when the retention period expires or the purpose of processing is achieved.
Destruction method: Electronic files are deleted in a way that prevents recovery, and printed materials are shredded or incinerated.
8. Personal Information Protection Officer
Officer: [Name Title]
Email: [Email]
Contact: [Phone Number]
9. Effective Date
This Privacy Policy is effective as of [YYYY-MM-DD].